Refund policy
SIBA VITAMIN LLC – Return and Refund Policy
At SIBA VITAMIN LLC, customer satisfaction is our top priority. However, due to the nature of our products, we do not accept returns or issue refunds for vitamins and supplements once they have been open. This policy is in place to ensure product safety, hygiene, and quality control.
Non-Returnable Items
For health and safety reasons, we cannot accept returns or issue refunds for:
- Opened or unopened bottles of vitamins and supplements
- Any product that has been used, tampered with, or is not in its original sealed condition
Damaged or Incorrect Items
If you receive a damaged or incorrect product, please contact us within 14 days of delivery at info@sibavitamin.com with your order number and clear photos of the issue. We will review your request and offer a replacement or store credit if applicable.
Lost or Delayed Shipments
If your order has not arrived within the estimated shipping time, please reach out to us at info@sibavitamin.com, and we will work with the shipping carrier to resolve the issue.
By completing a purchase on our website, you acknowledge and agree to this Return and Refund Policy.
For any questions, feel free to contact us at info@sibavitamin.com..